Archive for the ‘career’ Category

Qualifications

Sunday, April 12th, 2009

For most call centers, no high level qualifications are required.  You just need to have good communication skills, in particular English fluency. There are many call centers in most large cities. You can work full time and also part time in call centers but very few companies give the opportunity work from home since it is important to keep information confidential. It is better to contact the placement consultancies who will be able to get you the work easily rather than going directly to the companies.

Home based call centers

Tuesday, March 31st, 2009

In many countries, home based call centers are becoming increasingly popular.  The income of the agent depends on the product or service.  Telemarketing jobs are common, with agents being either paid per lead or  a flat rate per hour or per call.  They may get a bonus for reaching their targets for leads or if the lead converts into a sale.

Nature of work

Tuesday, March 17th, 2009

Though the salary at call centers is lucrative in developing countries due to favorable exchange rates, the work is often monotous .  The scope for career advancement remains slim, as only a few can progress to the next level.

So  call centers remain popular with students , who wish to make some part time money while studying.